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ICICI Bank e-Relationship Manager Job Apply Now

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About this job: As an e-Relationship Manager, you'll interact with various customer segments, acting as their one-point contact for banking needs. You'll provide personalized assistance across channels, aligning with the Bank's "Customer 360-degree banking" approach. This role requires you to understand customer profiles, expand portfolios by offering tailored solutions, identify sales opportunities, and coordinate with branches for seamless service and revenue growth. Regular customer engagement is essential.

Brief details about this recruitment

Organization Name

ICICI Bank

Job Category

Bank

Job Designation

e-Relationship Manager

Job Type

Full time, Permanent Job

Who can apply this job


Working days

6 Days

Experience

Fresher & Experience up to 08 years

Qualification

Graduate|Post Graduate

Age Limit

18 Years & above

Language

Hindi, English (& Others)

Salary

Excellent

Application Process

Apply Online

Selection Process

Telephonic/F2F

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Interview Dates:

Already Started.

Closing will be very soon.

Job Roles and Responsibilities:

  • Relationship Building: Skill in managing and using existing customer relationships to meet their needs effectively.  
  • Customer Service: A clear understanding of important customer service aspects during phone calls.  
  • Improvise: Ability to create and adjust sales and customer relationship strategies, processes, and structures.  
  • Communication Skills: Strong verbal and written communication abilities.  
  • Market Sensing: Ability to track industry trends, understand customer needs, and identify potential partnerships.  

Please carry following documents when you come for the interview.

Carry your Updated Resume

Education & Qualification Documents

Experience Letter

PAN Card & Aadhaar Card is mandatory

Relieving Letter & Pay slip (For Experiences candidates only)

Any other documents related to this job

Check here for all contact details about “ICICI Bank” human recruitment person name and interview place/address details below in this column.

Company name & Contact details

Company Name

 ICICI Bank

Contact Person

 HR Manager

Contact No./Email ID

 icicicareers@icicibank.com

Interview Date

 25 Oct onward

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